📜 Conditions

Terms of Service

Last updated :

1. Purpose

These Terms of Service (ToS) define the terms of access and use of the InterVizio platform, published by DELTINFO, SAS with capital of €2,000, registered with the Caen Trade Register under number 914 555 636, with registered office at 51 Avenue de la Côte de Nacre, 14000 CAEN. The platform is an offer reserved for professionals: it is intended for companies, self-employed people and organisations acting in the course of their business, not for consumers. By accessing our platform, you accept these terms without reservation.

2. Service Description

InterVizio is a SaaS intervention management platform that enables:

  • Creation and tracking of intervention requests
  • Task planning and assignment to technicians
  • Management of subcontractors and their teams
  • Real-time intervention tracking
  • Generation of intervention reports
  • Billing and financial tracking

3. Service Access

Access to InterVizio requires creating a user account. The user agrees to:

  • Provide accurate and up-to-date information
  • Maintain the confidentiality of their login credentials
  • Immediately notify any unauthorized use of their account
  • Not share their account with unauthorized third parties

4. User Obligations

The user agrees to:

  • Use the service for its intended purpose
  • Respect intellectual property rights
  • Not attempt to compromise system security
  • Not use the service for illegal purposes
  • Respect the confidentiality of data they have access to

5. Subscription and Billing

Use of InterVizio is subject to a paid subscription. Billing terms are as follows:

  • Monthly or annual billing depending on the plan chosen
  • Payment by credit card via our secure partner Stripe
  • Automatic renewal unless cancelled
  • Possibility to cancel at any time, effective at the end of the current period

Price, term, payment and cancellation of the subscription: see the terms of sale.

6. Intellectual Property

Licence of use and prohibition on copying:

  • The Intervizio software — code, interface, database structure, documentation, trademarks and logos — is the exclusive property of DELTINFO, protected by the French Intellectual Property Code (articles L.111-1 et seq.; L.122-6 and L.122-6-1 for software).
  • The subscription grants a personal, non-exclusive and non-transferable right of use, limited to the subscription period and to the organisation's internal needs. It transfers no ownership.
  • Without DELTINFO's written consent, it is prohibited to: copy, reproduce, download or extract the software, its code, interface or database; decompile, disassemble or reverse-engineer it beyond the cases strictly allowed by article L.122-6-1; modify, adapt or translate it; resell, rent, lend or sublicense it, or give third parties access to it; share credentials; reproduce its logic, design or features to build a competing service; circumvent its technical protection measures (article L.335-3-1).
  • Software counterfeiting is a criminal offence: up to three years' imprisonment and a €300,000 fine (articles L.335-2 and L.335-3), raised to seven years and €750,000 when committed by an organised group, in addition to damages. Any breach leads to immediate termination of the account without refund; DELTINFO reserves all civil and criminal remedies, including urgent proceedings.
  • Data entered by the organisation (customers, service calls, documents) remains its property; DELTINFO is only its host, under the terms of the privacy policy.
  • At first login, every user certifies having read and accepted this licence and the prohibition on copying; this certification is time-stamped and kept as evidence.

7. Service Availability

We strive to ensure maximum service availability. However, we cannot guarantee uninterrupted availability. Maintenance interruptions may occur and will, where possible, be announced in advance.

8. Limitation of Liability

InterVizio shall not be liable for indirect damages resulting from the use or inability to use the service. Our liability is limited to the amounts paid by the user over the last 12 months.

9. Termination

In case of breach of these ToS, we reserve the right to suspend or terminate access to the service without notice. The user can cancel their subscription at any time from their account.

10. Modification of ToS

We reserve the right to modify these ToS at any time. Users will be informed by email of any substantial modification. Continued use of the service after notification constitutes acceptance of the new terms.

11. Applicable Law

These ToS are governed by French law. Any dispute shall be subject to the exclusive jurisdiction of French courts.

12. Contact

For any questions regarding these terms of service, contact us:

Email : [email protected]